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In this section you will find information on consumer issues. The protection and rights that protect you as a consumer when you buy a product or hire a service with a company.
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Consumption of the Community of Madrid makes an effort to meet the needs of the elderly, as vulnerable consumers and to ensure their rights in a preferential manner.
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FAQ
I have a scooter that reaches a maximum speed of 20 kilometers per hour. Do I need insurance to drive?
No. Electric scooters that do not exceed the speed of 25 kilometers per hour are regulated by the DGT regulations for Personal Mobility Vehicles. In this regulation, there is no article that establishes the obligation to take out insurance to drive this type of vehicle, so it will not be mandatory. Section 5 of the regulations does contemplate the obligation to have a circulation certificate. If you own an electric scooter, also check the ordinances of your municipality, in case they do establish any obligation in this regard.
If your vehicle exceeds 25 kilometers per hour in speed, keep in mind that it will no longer be considered by the DGT regulations as a Personal Mobility Vehicle, but rather another type of vehicle. Check which category you belong to to find out if, in that case, the obligation to take out insurance to circulate is required or not.