Network of Offices of the Community of Madrid

Registry Office Finder

Municipality (Select)

Registration Assistance Office of the Ministry of the Presidency, Justice and the Interior

Carretas Street, 4

Image of header #0 of the page of "Assistance Office in Registration Matters of the Ministry of Economy, Finance and Employment (Plaza de Chamberí, 8)"

Registration Assistance Office of the Ministry of Economy, Finance and Employment (Plaza de Chamberí, 8)

Region of Madrid

Registration Assistance Office of the Madrid 112 Security and Emergency Agency (ASEM)

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entrance door to the IMIDRA headquarters building at 47 Leganitos street in Madrid, metal door with black mirrored slats

Registration Assistance Office of the Madrid Institute for Rural, Agrarian and Food Research and Development (IMIDRA)

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Registration of requests, writings and documents

Citizens can submit applications, writings and communications addressed to the Public Administrations at the registration assistance offices.

You can consult the complete list in the section of Archives at the bottom of this page.

Registration Assistance Offices

At these offices, citizens can submit applications, documents and communications addressed to any Public Administration, whether from the General State Administration, the Autonomous Administration or the Local Administration.

In general, the offices digitize (scan) the application and other documents delivered by the citizen, returning the original to the interested party. And giving you a receipt whose function is to prove your presentation to the Administration.

Take into account the documents that cannot be presented at the Registry Offices (see Files section at the bottom of this page).

All the Departments of the Community of Madrid, as well as the Autonomous Bodies, Entities governed by public law and other Public Entities linked or dependent on it, have a Registration Assistance Office.

In the Files section at the bottom of this page you can download the Generic Application in pdf format to print, which you can present at any of the Registration Assistance Offices of the Community of Madrid.

The citizens who have a number greater than ten requests, writings or communications, addressed to the same body, may also download the printed so that they relate them, numbering them and specifying the identity of the interested parties.

finally you can order appointment at the Citizen Registration and Attention Offices at the following link:

Appointment >

Standards of reference:

Law 39/2015, of October 1, of the Common Administrative Procedure of Public Administrations.
Decree 1/2021, of January 13, of the Governing Council, by which the Register of Authorized Public Officials of the Community of Madrid is created and its Organization, Legal Regime and Functioning Regulations are approved, for assistance to those interested in the use of electronic means.

Offices of local entities: Municipalities of Great Population

The registry offices of the town councils indicated below are empowered to collect applications, writings and communications addressed to any Public Administration, whether from the General State Administration, the Autonomous Administration or the Local Administration.

Alcalá de Henares

Alcobendas

Alcorcón

Fuenlabrada

Getafe

Leganés

Madrid

Móstoles

Parla

Pozuelo de Alarcón

San Sebastián

Torrejón de Ardoz

Telematic registration ORVE-SIR

ORVE-SIR is the Virtual Registry Office of Entities, a computer system capable of interconnecting the registry offices of the different public administrations: state, regional and local. The Community of Madrid is the first region in which this interconnection has been implemented, which makes it possible to offer a better service to citizens.

You can check the complete list of all the registries that have this service in section Archives at the bottom of this page.

More information

Any citizen or business person who wants to register documentation destined for any of the administrations adhering to the ORVE Project (the General State Administration, the Community of Madrid and all the city councils of the territory of the region), will allow them to send electronic documents originally presented on paper, and the exchange of registry entries between the Registry Offices and the Competent Bodies, with the consequent reduction in management times.

The application and all the accompanying documentation must be in A4 format, which allows the paper presented by the citizen at the registry offices to be scanned, digitalization applied at the counters, and the documentation sent electronically instantly to the destination with full legal validity. Said paper documentation is returned to the citizen, and is not stored or archived, since the image of the documents is forwarded. This represents significant cost and time savings, both for the Administration and for the citizen, since deadlines are reduced from weeks to mere seconds.

Benefits for the Citizen:

Improved response times. The submitted entry can be in the destination agency immediately.
Improvement of information to the citizen. The system makes a query system available to administrations that allows them to know, at any time, the status of their registration through trace mechanisms.
Improvement of the AA.PP. - citizen. Thanks to the NTI of ORVE-SIR, it interconnects face-to-face records with electronic records. The SIR service and benefits apply to all integrated registration points, offering a unified response from the Administration.

This project is now fully operational in the Community of Madrid, where Madrid citizens and businessmen already have registry offices at all administrative levels, including Post Offices (check their rates).

Electronic Signature Accreditation

Given that it is possible to carry out different procedures with the Community of Madrid through the Internet and for this it is necessary to have one of the Electronic Certificates accepted by this regional administration, the Community of Madrid has signed an Agreement so that citizens can obtain in certain Records on Citizen AC certificate issued by Camerfirma.

which can be accredited in the records that have the Electronic Signature Accreditation service, the complete list of which can be consulted in the section on Archives at the bottom of this page.

Informative brochure (Camerfirma)

Service and Information Offices

What is a biosimilar

Citizen Service Offices of the Community of Madrid

Unit in charge of the Coordination of the attention to the citizen in the Community of Madrid, including in its functions that of advising and guiding the citizen in relation to the demands that he formulates in relation to the Administration of the Community of Madrid, reception of suggestions and complaints , and also performs Registry-specific functions.

Citizen Service Offices >

* C / Gran Via, 3
Madrid 28013

Face-to-face attention:

Office hours:

- From Monday to Friday from 9 a.m. to 19 p.m.
- Saturdays from 9 a.m. to 13 p.m.
- August: Monday to Friday from 9 a.m. to 14 p.m. and Saturdays from 9 a.m. to 13 p.m.
- December 24 and 31 from 9 a.m. to 13 p.m.

telephone service:

             - For inquiries about the registration service: 91 720 09 13
             - For general information queries: Telephone 012
                  From Monday to Friday from 8:00 a.m. at 22:00 p.m.
                  Saturdays, Sundays and holidays from 10:00 a.m. at 20:00 p.m.

Registration Service: The Office is empowered to collect documents addressed to any administrative body, whether from the General State Administration, the Autonomous Administration or the Local Administration. For more information see the Archives section at the bottom of this page.
For inquiries about the registration service: 91 580 93 66.

Information service: General information about the Community of Madrid and guidance on ways to access more specialized information is offered.

Generic Application in pdf format to print, which you can present at any of the Records! of the Community of Madrid, and also those citizens who wish to present a number greater than ten requests, writings or communications, addressed to the same body, may also download the printed so that they relate them, numbering them and specifying the identity of the interested parties.

Also, if you want information about Certification of Documents, or know the Documents that cannot be presented at the Registry Offices, you can find them in the Archives section at the bottom of this page.

Joint Citizen Service Offices in municipalities of the Community of Madrid

They are units created by a joint initiative of the Community of Madrid and the adhered municipalities, to inform, guide and advise the citizen, and facilitate the carrying out of procedures with the Community of Madrid without the need to travel outside their municipality of residence.

They have an Auxiliary Registry of the Community of Madrid, to receive and process applications, writings and communications, that citizens want to present, for any public administration.

Generic Application in pdf format to print, which you can present at any of the Records! of the Community of Madrid, and also those citizens who wish to present a number greater than ten requests, writings or communications, addressed to the same body, may also download the printed so that they relate them, numbering them and specifying the identity of the interested parties.

Also, if you want information about Certification of Documents, or know the Documents that cannot be presented at the Registry Offices, you can find them in the Archives section at the bottom of this page.

You can see the list of these Offices below the Map.

Joint Citizen Service Offices in municipalities of the Community of Madrid