Consumer Issues Frequently asked questions online and telephone purchases: distance sellingShopping over the internet. Recruitment security, Confianza en Línea public badge and complaints. Telephone hiring. ShowsIn the Community of Madrid, it is the Law on public shows and recreational activities, which regulates and guarantees minimum rights in each show. Package tours and linked travel servicesConcept of combined travel and obligations of agencies. Hiring and claims. On-site purchasesEverything related to purchases in establishments. Returns, guarantees, prices, tickets and invoices. Technical assistance servicesTechnical Assistance Services (SAT) are known as establishments or people who, in accordance with established regulatory requirements, work on the repair, installation and/or... GasEverything related to the supply and installation of piped and bottled gas non-regulated educationPrevious information, contract and forms of payment and financing. Issuance of diploma. AdvertisingConcept and types of illegal advertising. How to act against prohibited advertising. See more