Request for claim forms of the Unified Claims System for establishments and entrepreneurs
In the Community of Madrid, any individual or legal entity that provides services to final consumers must have complaint forms available to users. With the exception of collegiate liberal professionals, regulated education centers and public services provided directly by the public administration if they have their own claims system.
After the publication of the Order of February 3, 2017, businesses and establishments have at their disposal a new model of Claims sheet to deliver to consumers and users in their establishments.
Those who, due to their activity, must request the claim forms from the Unified System whose distribution is the responsibility of the Consumption administrations, that is, those that are not within a business or professional sector that has its own regulations that requires the availability of claim forms.