Practical gas information

Any natural or legal person who needs a new gas supply point, or the expansion of an existing one, must request a connection, regardless of whether or not they are going to be a consumer. That is, it may be requested by the person who is going to be a consumer or the developer / builder of a group of homes.

In the case of a new supply, the distribution company must notify the applicant in the following terms:

• 15 days, if a specific project is needed for the connection.
• 6 days, in all other cases

In both cases, the distributor will notify the applicant of the following:

• Cost to be paid by the applicant for connection
• Deadline for its construction
• Deadline for the start of supply
• Period of validity of the budget. Minimum validity: 6 months

The rights to pay for connections are unique for the entire territory of the State, depending on the maximum flow requested and the location of the supply.

The connection rights satisfied will be assigned to each of the facilities, homes, premises, plots, etc. for those who subscribed, whatever the elapsed time.

These are the economic perceptions that natural gas distribution companies can receive when consumers contract the provision of the supply service.

Registration fees are paid only in the case of new supplies or expansion of existing ones.

It consists of coupling the customer's receiving facility to the distribution company's network. The supplying company may decide not to charge anything as a down payment but, in that case, it must apply this exemption to all consumers in its supply area.

It is about reviewing and verifying that the facilities comply with the technical and regulatory safety conditions. The supplying company may decide not to charge anything for the verification of the installations, but, in that case, it must apply this exemption to all consumers in its supply area.

Each five years, and within the natural year expiration date of this period.

The holder can decide with whom you want to do the inspection, being able to choose the installer sent by your distribution company, or choose another qualified gas installation company that can carry out the inspection, according to the type of installation.

In case of carrying out the inspection with an authorized installation company different to which the marketer sends, this will be in charge of notifying to the distribution company that it has been done inspection and result this.

Yes, you have to pay the dealer some Administration fees set by the Government (€ 12,8 plus VAT, that is, € 15,49) and to the distributor or the installation company, depending on who carries out the inspection, some physical inspection expenses.

• If you decide to do the inspection with your distributor, know that there are some maximum rates established (Madrid Gas Network, nedgia, redexis). As of July 8, 2019 (Article 11.1a), the price of the physical inspection will be, in the case of installations of less than 70 kW, 30 € at most (€ 36,3 including VAT).
• If you decide to do the inspection with a installation company authorized, prices for physical inspection are free.

The amount is charged, regardless of who performs the inspection, in the next gas bill. Never must pay nothing in hand to the person conducting the inspection.

The distributor notifies users, with a minimum notice of three months, the need to carry out a periodic inspection of common reception facilities and / or individual facilities, as the expiration date of the last inspection carried out at the facility is close.

Nedgia inspection notice letter template

Model letter of notice of the Madrileña Red de Gas inspection

• The consumer has at least 45 days to contract the inspection and with a authorized installation company of gas, which will communicate the result of the same to the distributor, as well as the cost of the same, which will be included in the next gas supply invoice.
• If in this period the consumer does not contract the inspection with an installation company, it will be the gas distributor who will carry out the installation inspection.
• In the event that the distributor carries out the inspection, it will communicate the date and time range of the inspection within 3 hours and at least 5 days in advance. The communication will include a free telephone number through which the client can specify the time of the inspection or request its modification. The inspection will be carried out by its own personnel or those hired by the distributor.

• Favorable. In this case, the distributor or the installer will give the user a Certificate of inspection of their installation.
• Unfavorable. If the result of the inspection is unfavorable, it may be due to two assumptions:
   
  • Main anomaly. If it cannot be corrected at the time, the gas supply will be interrupted and the the relevant part of the installation or the apparatus concerned.
    The owner or, failing that, the user, is responsible for correcting the anomalies detected in the installation, including the buried interior connection, and the gas appliances. You must use the services of a gas installer or a technical service, who will provide the user with proof of correction of anomalies and send a copy to the distributor.
  • Secondary anomaly. There will be a period of 15 calendar days for correction.
    The owner or, failing that, the user, is responsible for correcting the anomalies detected in the installation, including the buried interior connection, and the gas appliances. You must use the services of a gas installer or a technical service, who will provide the user with proof of correction of anomalies and send a copy to the distributor.

If the periodic inspection is not carried out on time, supply could be suspended. From July 2019, if the periodic inspection is not carried out, the Community of Madrid will publish a list with those supply points that have not been inspected within the deadline.

From the moment these listings are published, there is a period of five business days to request the distribution company to carry out the inspection. For this, a provincial or free rate telephone will be set up. In case of not carrying out the inspection, the supply will be cut off.

Here you can consult these lists.