
Health Card
The health card is the key to access the Madrid public health system.
Who can access public health care in the Community of Madrid
All persons duly accredited by means of the individual health card, or other official supporting document that recognizes their right to health care from the National Health System, as well as others, are entitled to public health care from the Community of Madrid Health System. groups that do not have the right to a health card issued by the Community of Madrid but do have access to health care.
The National Institute of Social Security is the competent body to determine the right to health care charged to public funds of the National Health System.
What is the health card and what is it for?
La Individual Health Card is a document issued by the Health Department of the Community of Madrid that identifies citizens as users of the Public Health System of the Community of Madrid and facilitates access to health benefits.
It is used to access benefits or public health services, both from the Community of Madrid and the National Health System.
▪ In general, the validity of the health card is indefinite. When its holders are foreigners, its validity will coincide with the validity that appears on the Foreigner Identification Card (TIE), in the case of non-community foreigners, or that which appears on the European Union Citizen Registration Certificate, for the case of community foreigners. They must update the expiration date of their residence permit at their health center each time they renew it.
It is important that, at the time of their 14th birthday, when the minors obtain the DNI, this information is communicated as soon as possible to the corresponding health center. You can also provide your ID over the Internet, if the person concerned or the minor's legal representative has a digital certificate or e-DNI. Access to the Health Card at the electronic headquarters of the Community of Madrid.
What steps can be taken with the health card and how to update your data?
Procedures you can carry out on the health card
- Apply for the health card for the first time.
- Request a new health card in case of loss, theft or deterioration of it.
- Modify your registration address.
- Communicate any error or change in your data (identification data, DNI or NIE number, telephone, etc.).
How to carry out the procedures on the health card?

Face-to-face application
You can request the health card at the health center assigned to you during public service hours (8.30:20.30 a.m. to XNUMX:XNUMX p.m.)

Telematic request
To use this route, you must have Electronic ID or digital certificate
Consult the digital certificates recognized by the Community of Madrid.
In the online application you can authorize the consultation of certain data, exempting you from presenting the corresponding documentation.
In the application, the option of receiving notifications electronically is possible.
Documentation to be submitted for the application for the health card
Virtual Health Card

With your Virtual Health Card you will be able to have, at all times on your mobile device, your individual health card to be able to use it in health centers and pharmacies in the Community of Madrid, as well as the different benefits offered therein.
Consult information about your health card
in this service online may:
- Consult the data from your health card: Social Security number and Autonomous Personal Identification Code of the Community of Madrid (CIPA).
- Check the data on the corresponding pharmaceutical contribution, depending on their status (active or pensioner) and their income level, assigned by the INSS: code and percentage of contribution.
- print the proof of working data in the Population Information System of the Community of Madrid.
- Consult the Primary Care professionals assigned, as well as the different reference centers assigned.
- Consult and modify* phone numbers and contact email.
To access you need:
The regional Personal identification code of your health card, the DNI (National Identity Document) or the NIE (Foreigner Identification Number) and the date of birth. You can also access by digital certificate or electronic ID.
* The modification of telephone numbers or contact email requires a digital certificate or electronic DNI.

Consult the pharmaceutical contribution that corresponds to you, existing data, professionals and reference centers as well as contact telephone numbers and email.
Keep your information updated: address and other information on your health card
The permanent updating of this data allows its correct identification when requesting any of the health benefits and facilitates effective communication with the Madrid Health Service.
- If you have changed your address or any other personal or contact information, communicate it in your health center or through the Internet, this will make it easier for you to receive any letter that we send you.
If you have a digital certificate or electronic ID, can request a change of address or other personal information on your health card online providing the necessary documents in this way. - For the change of address you must provide a registration flyer updated, or authorize your consultation, if you reside in the city of Madrid.
- The change of address does not entail the issuance of a new health card. If the change of address implies the assignment of a new reference health center, this will provide you with a new adhesive label with the data of the assigned professionals and the corresponding emergency center.
- If after updating your address, you do not want to change your Family doctor or Nursing professional, you can exercise your right to free choice. You can expand the information in your health center or on the page of Free healthcare choice.

Request a new health card or change your address or other personal data
Temporary displacements and Health Card
If you have a health card from the Community of Madrid, do not forget to always carry it with you when you travel to another autonomous community on time. If you have a health card from another Autonomous Community and you are temporarily in the Community of Madrid, you need to obtain the Displaced Assistance Document (DAD).
FAQs
The health card is requested at the health center assigned to your home. There the professionals of the Administrative Unit will indicate the necessary documentation in your specific case.
also can apply for your card electronically, if you have an electronic ID or digital signature certificate. In this way you can attach the requested documentation or authorize the consultation of the necessary data.
The health card will be sent to the health center where it was requested, in person or through Electronic Administration. There it must be picked up personally. In case of impossibility to attend, another person can collect it, providing a owner's authorization.
At the time of delivery of the Health Card, the interested party must verify that all the data that appears on it is correct. In the event that any data is not, communicate it to the administrative staff of the health center.
If your card is damaged, stolen or lost, you must go to your Health Center with your valid DNI or NIE, where they will process a duplicate of your card with the same characteristics as the previous one. You can also request it electronically if you have an electronic ID or digital signature certificate.
You must provide the documentation indicated in the 'documentation to submit' section.
In case you have changed your address, you must also provide an updated Voucher for Registration.
No, not even if he had changed his Social Security number - NASS -.
The current health cards no longer have the Affiliation Number printed on them, nor the type of pharmacy, nor the situation for which they have obtained the right to care from the National Health System (recipient of a Social Security benefit, pensioner, affected toxic syndrome, etc.).
No.
The change of address only implies the change of the health center and the assigned professionals, which is reflected in the label that is attached to the card. This will be printed at the health center that corresponds to the new address.
You can request a change of address by via telematics.
Yes. They are valid for all purposes, as long as their holder maintains the condition of insured. This is established by current regulations.
In the case of foreigners, the validity of the health card is associated with the validity of their residence permit.
Frequently asked questions about access to assistance charged to public funds for foreigners residing in the Community of Madrid
HEALTH ASSISTANCE FOR FOREIGN CITIZENS:
FOREIGNERS WITH LEGAL RESIDENCE
I am a foreigner and I have legal residence in Spain:
FOREIGNERS WITHOUT LEGAL RESIDENCE
I am a foreigner and I do NOT have legal residence in Spain
HEALTH ASSISTANCE FOR ASYLUM SEEKERS
I am an asylum seeker (international protection):