SARA Network (Application Systems and Networks for Administrations)

NOTICE

For reasons of reinforcing the cybersecurity of the networks and systems of the Community of Madrid, users who have not changed their VPN access password after February 25, 2022, must do so through the following link:

https://gestiona7.madrid.org/usug_micuenta

If the password is not changed, access will be blocked.

What is the SARA Network

The SARA Network (Application Systems and Networks for Administrations) is a set of communication infrastructures and basic services that connects the networks of the Spanish Public Administrations and European Institutions, facilitating the exchange of information and access to services.

It is aimed at any Public Administration and its purpose is to promote rationalization and savings in communications infrastructures by simplifying the sharing of services between Administrations.

The Community of Madrid facilitates access for Local Entities in its territorial area to the technological solutions offered by the SARA Network. For this, the corresponding Agreement to adhere to the Agreement for the mutual provision of electronic administration services is required.

This Agreement signed between the Community of Madrid and the Ministry of Finance and Public Administrations on November 3, 2014 with an initial duration of 3 years was extended, therefore its validity extends until November 3, 2020.

The local entities that prior to 2014 accessed the SARA Network must adhere to the aforementioned agreement. The steps to take are described in “how to manage access”.

The obligations assumed by the parties are described in the agreement. In no case does membership imply financial obligations.

The agreement as well as its extension and technical annexes are available for download at the bottom of this page.

The General Directorate of Digital Strategy will carry out the necessary actions to promote access to the technological solutions offered in the SARA Network, for this it acts as an information point for Local Entities on accessible services as well as for the management of membership in the SARA Network. agreement.

Features

Reliability: Fully meshed network, with no single points of failure, state-of-the-art technology and 24x7x365 support.
Safety: Encrypted traffic and Early Warning System for security incidents, in collaboration with the CCN-CERT.
Capacity: Bandwidth of 10 Gbps in Ministries and 100 Mbps in Autonomous Communities.
Quality of Service (QoS): Each data is treated according to its nature.
Interoperability: Common IPv6 gateway, so that Electronic Administration services can be accessible to citizens using IPv6 connections.

Available services

In general, any service that an Administration offers to the rest. The SARA network allows administrations to share among themselves all the services they deem necessary, making the necessary technological infrastructure available to them. In this link a complete catalog of all currently available services appears

In addition, there are common services that facilitate the deployment of the electronic administration offer and to which the different administrations can access. Among which stand out:

Common services available

Verification and consultation of data: intermediation platform to avoid citizens having to provide documentation. For its part, the Community of Madrid currently offers consultations for large families and disabilities through SARA.
Electronic signature validation platform (@Firma). Electronic signature and validation platform
Notice of change of address. It unifies in a single procedure, the updates that the citizen must make to communicate a new address to the organizations of all the Administrations.
Payment gateway. This platform facilitates the implementation of telematic payment in the applications that manage procedures that entail the payment of fees, in the Organisms of the General State Administration
Common electronic record. It enables the presentation of requests, writings and communications addressed to the AGE and its Public Bodies that do not comply with administrative procedures already contemplated in the electronic records of the different Administrations.
Videoconference: "Get together". REÚNETE, the Common Service of Virtual Meetings of the SARA Network, offers collaborative tools to all Public Administrations, in order to make teamwork profitable, contribute to reducing spending in Public Administrations, avoiding travel, and favoring the reduction of the carbon footprint generated by the Administrations
Technology Transfer Center. Portal for the dissemination and reuse of technical solutions (services, developments, infrastructures, regulations, semantic assets, etc.) of interest for the development of electronic administration. It constitutes a knowledge base of technical information in the area.

How access to SARA is managed

To request access to the SARA Network, the following procedures must be carried out:

Adherence to the agreement

Appointment of technical coordinator by the representative of the Local Entity

The coordinator will be the technical interlocutor with the General Directorate of Digital Strategy and Madrid Digital (agency responsible for technologies of the Community of Madrid) for:

Manage access authorizations for City Council users.
Act as the maximum interlocutor for the report of incidents or problems of the Service

This form will be sent once signed to the email account access.town halls.icda@madrid.org of the General Directorate of Digital Strategy.

Download area:

Form to designate the Red SARA coordinator

Authorization of access to users of the Local Entity

The Technical Coordinator of the town hall will request the registration and cancellation of users, through this plug, so that the list of City Council users who will be able to access SARA through this Service is kept up to date.

Once the form has been completed and signed by the Technical Coordinator, the document must be scanned -if an electronic signature has not been used to sign it- and it will be sent by email to the address md_cau@madrid.org-

Configuration of access between systems of the City Council and Community of Madrid:

Sometimes certain services available on the SARA network require a specific connection through VPN Site to Site.

In this case, the technical coordinator of the City Council must address a query to md_cau@madrid.org to request the procedure required to establish said connection.

Affiliated Entities

Member_entities_SARA_Network_Agreement (39 KB)

Connection to SARA

From here you can connect to the SARA Network

Sign in

Requirements

Incidents in access or malfunction

In the event that there is a problem with the credentials that the Community of Madrid provides for access to the SARA Network or with access to the portal and navigation, the technical coordinator of the City Council can contact the service center to users writing to this account: md_cau@madrid.org.

If the incident refers to the availability of a service of the General State Administration or the availability of credentials (login/password) or authorization to access this service provided by the General State Administration, it will be forwarded to the body responsible for the service. However, if the problem is a total loss of service for all users, the Community of Madrid will send this incident to the corresponding service of the General State Administration.