website accessibility

After the self-assessment carried out by the Agency for the Digital Administration of the Community of Madrid, it is determined that this website is partially compliant with Royal Decree 1112/2018, of September 7, due to the lack of conformity of the aspects indicated below.

There are certain contents that are not intrinsically accessible throughout this portal, such as maps or videos, but in all cases we have tried to provide an accessible alternative:

• Maps are not accessible. Alternatives have been provided to alleviate this problem, such as search engines, lists of alternative addresses to maps, marking of addresses with special labels, etc.
• Semantic web functionalities have been introduced that generate false errors with some validators.
• Videos. Currently, in the current regulations on accessibility, video-type content is not contemplated.

This statement was prepared in September 2022. 

The method used to prepare the statement has been a review request carried out by the Accessibility Observatory.

Last revision of the declaration: September 2022.

From that date, daily partial reviews of the new or modified web content are carried out, both of the templates and of the final published pages and documents, in order to ensure compliance with the accessibility requirements of the UNE-EN 301549 Standard. :2019, considering the exceptions of Royal Decree 1112/2018, of September 7.

Additionally, this website is reviewed by the Web Accessibility Observatory (OAW), the last review having been carried out in September 2022.

You can make communications about accessibility requirements (article 10.2.a) of Royal Decree 1112/2018, of September 7) such as:

• Report any possible breach by this website.
• Convey other content access difficulties.
• Formulate any other query or suggestion for improvement regarding the accessibility of the website.

Through the following ways:

• E-mail: tramita_areaweb@madrid.org
• Phone: 012

Communications will be received and processed by the Electronic Administration General Subdirectorate, as the unit responsible for the contents of this website.

You can also request in an accessible format information that does not meet the accessibility requirements either because it is excluded, or because it is exempt due to disproportionate burden; or file a complaint for non-compliance with accessibility requirements. Link to the procedure for requesting accessible information and complaints.

Through this procedure you can initiate a claim to know and oppose the reasons for the rejection of a request for accessible information or complaint, urge the adoption of the appropriate measures in the event of not agreeing with the decision adopted, or expose the reasons why it is considered that the response does not meet the required requirements.

Link to claim procedure , which must be directed to the Unit responsible for accessibility of this Administration, or if the claim is due to an action by said Unit, to its hierarchical superior.

Among others, the following measures have been adopted:

• The language used, the structure of the content and the context information are simple and coherent and easily understood by people
• Using (X)HTML code to create standard documents. The content is marked with labels, providing context information and allowing the user to differentiate headings, sections, paragraphs, lists, etc.
• The positioning of the contents is done through the use of CSS cascading style sheets. These standard premises adequately mark and allow the separation of the structure and the presentation of the contents. With this procedure, it is possible to guarantee compatibility for different browsers and devices, allowing the use of navigation assistance technologies such as screen readers for people with visual disabilities.
• A readable font size has been used. It has been verified that the texts have sufficient contrast with respect to the background colors. The font size and the selected color tones can be modified with the tools that each browser uses for it. Font sizes have been defined with relative units.
• The images, except those that are decorative, have an alternative description. The images have mandatory alternative text in such a way that an alternative is offered to those people who do not access the graphic content.
• Functional alternatives for those users who have Javascript disabled. The javascript effects, ajax, etc. they do not hide information or block access to those who use browsers that do not support these technologies.
• The use of pop-up windows is avoided.
• The use of motion graphics and flashes is avoided and, in situations in which their use is essential, it is provided with the necessary functionalities to be able to stop the movement.
• The use of color to give content meaning is avoided.
• Color tones that have been previously validated are used in the contrast algorithms between text and background color for WCAG2.
• Links with Title. Links provide details of the hyperlink destination. Navigation should be easy. Links must be informative and must deliver exactly the information users expect.
• Forms have attributes that facilitate accessibility.
• A content manager (Drupal) is used that helps maintain the accessibility of the content over time.
   

All pages provide a text-to-speech functionality accessible from this icon that allows web pages to be read “aloud”, not only from the computer, but also from iPhones and smartphones including Blackberry and Android, iPads, MP3 players, PDAs, game consoles, interactive Internet TV and Internet booths.

The user of this portal does not have to download or install any software. Just click on the "listen" button, and the reading will start automatically. If you select part of the text, a play button will automatically appear next to the mouse pointer, allowing quick access to the reading function of the selected text. In addition to reading the content of the page, it also allows you to highlight the text, phrase by phrase or word by word as you read.
By displaying the content reading icon you can configure some of the service's features such as reading speed, text highlighting colors or vertical scrolling.

This system helps users with access problems to understand the contents of your website, people with low vision, people with reading problems or cognitive difficulties, people with dyslexia, foreigners, etc.
 

• 01/02/2023 Accessibility report: Conformity level A - Average score: 9,13. Reviewer: Accessibility observatory.
• December 2022 accessibility report: Conformity level A and AA. Reviewer: self review.
• 01/09/2022 Accessibility report: Conformity level A - Average score: 9,13. Reviewer: Accessibility observatory.
• November 2021 Accessibility Report: Conformity level A and AA. Reviewer: self review.
• 09/06/2021 Accessibility report: Conformity level A - Average score: 8,84 Reviewer: Accessibility Observatory.

• December 2020 Accessibility Report: Conformity level A and AA. Reviewer: self review.