Sections

Social Housing Agency

Social Housing Agency headquarters at Calle Basílica, 23
Housing
Network of Housing Offices
Region of Madrid

The Autonomous Organization Social Housing Agency of the Community of Madrid is the current name of the Madrid Housing Institute (IVIMA), in which the Institute of Rehousing and Social Integration (IRIS) has been integrated, by virtue of Decree 72/ 2015, of July 7, of the Governing Council (BOCM nº 160 of July 8, 2015), which modifies the organic structure of the Departments of the Community of Madrid, assuming the powers of both. Its main headquarters continues to be at Calle Basílica, 23. It is also the Registration Assistance Office of the Social Housing Agency of the Community of Madrid.

Customer service

Stores

Schedules:

     - Attention and information to the public: from 9 a.m. to 14 p.m.

     - Registration: from 9 a.m. to 17 p.m. (August, from 9 a.m. to 14 p.m.).

     - Bond Management Service: from 9 a.m. to 17 p.m. (August, from 9 a.m. to 14 p.m.).

     - Bond Inspection Attention: from 9 a.m. to 14 p.m.

It is recommended to request appointment. It is attended without an appointment, although people with an appointment have preference.

 

 

Switchboard:

     012 (91 580 42 60 for calls from outside Madrid)

 

Address:

Basilica, 23

Tetuan
28020
Madrid

How to get

Metro: Nuevos Ministerios (Line 6, 8 and 10) and Santiago Bernabéu (Line 10)

EMT: Lines 5 and 149

Plan your trip: Regional Transport Consortium