Travel by Metro

All of Madrid, in the Madrid Metro

Move around Madrid in the fastest and easiest way.

Metro de Madrid is one of the best means of transport in the world due to its quality, modernity and extension of the network. The Madrid underground offers a service that is respectful of the environment and aimed at improving the quality of life of citizens. More than 60% of the stations are accessible, and we continue to work for diversity and equal opportunities for our customers.

Your trip

Subway Plans

Download all your Metro plans in different formats

Subway Plans

Fares, tickets and subscriptions

Image of an access to the Metro platforms, on Line 8

To travel by Metro, in addition to the Public Transport Card and the Multi Card, there are various tickets that adapt to the traveler's needs. In this section you will find information about each of them and the current rates

Fares, tickets and subscriptions

Facilities and waiting times

Know the status of the facilities and waiting times and improve your trip

Access from here

Traveling with dogs and bikes

Traveling with dogs

Metro allows the access of animals in the following cases:

1. Access with small pets in enclosures

Access with small pets will be allowed, provided that they are transported in suitable receptacles and are not dangerous or annoying due to their shape, volume, noise and smell for other passengers.

The Metro de Madrid staff will assess, according to their prudent criteria, the danger or inconvenience that the animal or transport receptacle entails in each case, just as it has been doing with any baggage, objects or packages.

2. Access with personal assistance dogs

2.1. guide dogs

The access of guide dogs accompanying the blind or visually impaired will be allowed.

2.2. Guide dogs in training

Guide dogs in the process of training will be allowed access, accompanied by their trainers. For access to our facilities, the future guide dog will wear the distinctive vest of his condition, and the person responsible for it will have a standard card that accredits him as an educator or instructor and trainer of the ONCE Foundation.

2.3. Dogs trained for special personal assistance

Dogs specially trained as assistants will be allowed access, accompanying people who have some kind of disability for which they might need help for their autonomy or to warn them of risk situations. Said dogs will always be subject and the responsible person must have the documentation that certifies the need to be accompanied by an assistance dog, and that corresponding to the special training certification, such as, for example, dogs trained for the early detection of a hypoglycemia in diabetic people.

Likewise, the dog must wear a vest or badge in view of its status as a special assistant.

3. Access with dogs

a) Dogs must be correctly identified by means of a chip in the manner required by current regulations on the identification of domestic animals.

b) Only one dog per traveler will be allowed.

c) The access of dogs may be limited due to crowds or for the safety of travelers and the animals themselves.

d) Train journeys will be made in the last car of each train and dogs may not, in any case, occupy seats. For the specific case of Metro Ligero 1, users with a dog must sit in the central cars.

e) They must be provided with a muzzle, and their bearer must carry them fastened with an extensible leash or not, of a length that does not exceed 50 centimeters.

f) The traveler will be responsible for the integrity of the animal and will ensure that it does not cause damage or inconvenience to people or damage to the facilities.

g) You will be able to use the elevators as long as you do not obstruct their doors, that their degree of occupancy allows it and that they do not cause inconvenience to other people. In no case may escalators or moving walkways be used.

h) The hours of access with dogs will be from Monday to Friday during all service hours except from 7:30 a.m. to 9:30 a.m., from 14:00 p.m. to 16:00 p.m. and from 18:00 p.m. to 20:00 p.m. During the months of July and August, every weekend of the year and on holidays, access can be made freely without any limitation on the schedule.

traveling with bikes

1. Only a maximum of one bicycle per traveler will be allowed.

2. The passenger carrying a bicycle will be responsible for its custody and care, avoiding causing damage or inconvenience to people and/or damage or damage to the facilities and rolling stock of the metropolitan railway, being responsible for any damages that may occur. cause with it.

3. Train journeys will be carried out with a maximum of two bicycles in the front car and two bicycles in the tail car, in both cases always next to the driving cabins. In trains equipped with spaces reserved for bicycles, they must be placed in said spaces.

4. The traveler carrying a bicycle may transport it on escalators, moving walkways and elevators, provided that its degree of occupancy allows it and that it does not cause inconvenience to other people.

5. It is not allowed to drive the bicycle in the facilities (corridors, platforms, etc.)

6. In any case, Metro may limit access by bicycles when they may harm the normal operation of the service and, specifically, when particular circumstances arise that, in its opinion, make it advisable, such as crowds, breakdowns or other incidents that make it difficult to transit and mobility within the facilities.

7. From Monday to Friday you can access with your bicycle during all service hours, except from 7:30 to 9:30, from 14:00 to 16:00 and from 18:00 to 20:00. On Saturdays, Sundays and holidays you can do it during all service hours.

8. 68 stations in the network have no time restrictions on bicycle access. Check what they are in bicycle access and in the official Metro de Madrid app.

If in any case, within the established hours in which travel is not allowed, a passenger finds himself in the facilities with a bicycle, the Metro staff, after assessing the situation and provided that the circumstances allow it (low influx of passengers , etc.), will allow you to continue your trip, reporting it to the Central Control Post. Otherwise, the traveler will be informed that he will not be able to continue the trip.

Finally, we indicate that for the purposes of their transport, bicycles that are folded, as well as children's bicycles, will be considered hand luggage, governed by their own regulations established in Article 2, section b) of the Regulation of Madrid Metro passengers.

Rights and duties

Usage and accessibility guide

Traveler Regulations

Accessibility Plan

The Regional Government's Metro Accessibility Plan is endowed with an investment of 141,1 million euros, which will make it possible to act on the Suburban network by installing 16 lifts and improving 29 stations.

The objective is to meet the mobility needs of all Madrid residents, especially the 322.000 people with disabilities who live in the Community. The works on the Sol station elevator is the first of the actions of this 2016-2020 plan, which have already been carried out, which has made it possible to make the six platforms of this station accessible to all travellers. The Plan has been agreed with the Spanish Committee of Representatives of Persons with Disabilities (CERMI).

This new plan will make it possible to make 73% of the Metro network fully accessible for people with reduced mobility, compared to the current 63%. In this way, it will go from 189 to 218 fully accessible stations, out of a total of 301 that make up the Metro network.

In 2018, the installation of the lifts in Príncipe Pío (Line 10, 6 and Ramal) and Barrio de la Concepción (Line 7) will be completed. Lifts will also be installed at Plaza Elíptica (Line 6), Príncipe de Vergara (Line 2), Portazgo (L1), Bilbao (L4), Gran Vía (L5), Pavones (L9) and Tribunal (L6) stations.

Metro

Mobility

Travellers

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