How to apply for the CAP Card

CAP card

The request may be made directly or through a representative, Administrative Manager and/or Driving School. In the latter case, the document proving the representation, which is freely editable, must be included in the file itself.

In case of access as a representative of the student, you must do so by checking the option:

• Type of access: Representative.
• Profile: Driver.

See the required requirements and necessary documentation through this address.

There is no information by phone about the status of CAP Card files given that the identity of the person making the query, the privacy and the integrity of the communications cannot be guaranteed.

It is recalled that the Information Service on Transport Authorizations does not have access to the data of ongoing files.  

To know the status of your file I visited the Electronic Office from which you started your request and access your file, where you can see its status. 

If your CAP Card appears as issued / terminated several dates ago but you have not received notice, please verify the contact information and that the alerts arrive.

If it finally appears as issued, go to C/ Orense from 09:13 to XNUMX:XNUMX to resolve any incident.

To add documentation to your file, you must follow these steps:

1. Access the Electronic Headquarters of the Ministry of Transport, Mobility and Urban Agenda, "Management of the training of professional drivers (CAP)".
2. Access the list of applications / files in "File Management".
3. A list of open files will appear, as well as a list of files pending correction.
4. In both tables you will see the “Actions” column on the right.
5. Click on the icon pencil/edit of your file in the “Actions” column and follow the instructions to provide the documentation that has been required.

For For more information, at the bottom of this page you have access to a PDF application manual which gives you more details on how to correct and attach documentation to your file.

If you detect errors in the data of a CAP Card or in the student data uploaded to the system, You must start a data modification file in the Electronic Headquarters of the Ministry of Transport, Mobility and Urban Agenda, "Management of the training of professional drivers (CAP)".

In case of want to correct a CAP Card:  

• Request a data change file / issuance of the CAP Card.
• The previous data is not recorded by this Management Center, but is recorded through a representative, Administrative Manager, Driving School and/or the interested party when registering the student.
• In this case, the CAP Card issuance fee must be paid again.

In case of want to correct student data without CAP Card: 

• Request a student data change file.
• This file does not carry a fee.
• Nor does it entail the issuance of the Card, which will be carried out in a separate file.
• Once the data has been changed, you can request the CAP Card later with the correct data.

If it is not possible to modify directly on the application a specific piece of information, provide the electronic file with a document requesting said change together with the documentation that justifies your request.

After 3 to 5 days from your request, access the Electronic Office to check if your application has been accepted.

For withdrawal of issued CAP Cards follow these instructions.

• wait to be notified by alerting the dates on which you can go to pick it up.
• In applications processed directly by individuals/drivers, the CAP cards are printed at the time of collection. Thus, instead of being notified via SMS, you must leave a period of 3 business days (if no requirement has been notified) before going to collect your Card.
• Representatives must come equipped with file listings / DNI-NIE of their representatives.
• The owner or representative must attend duly identified.
• The new CAP Card will not be delivered without withdraw the old CAP Cardeven if it is already expired.
• CAP Cards are not delivered or grouped by courses.
  
  • If you are a representative and you are missing any of the requested CAP Cards, even if they are from the same application date, wait to receive the availability alert.

Our notifications related to this type of requests will be received in the Citizen Folder, General Access Point.

For the case that face some technical difficulty The following help links are provided:

• Check the requirements of your equipment and/or electronic signature.
• Application user manual Driver Training Management (Courses, CAP Cards, etc.) - Download PDF.

Remember that in case If you cannot carry out the process electronically, you must choose to do it through a representative.