
Your virtual employment office
The space designed for citizens of the Community of Madrid who are seeking employment.
Your private space in the virtual office
From this space you will be able to request registration as a job seeker, carry out procedures on your request and access personalized services that improve your chances of finding the job you are looking for.
If you need help download the Virtual Office user manual or consult the section of frequently asked questions on this same page.
You can also sign up for the Cl @ ve system, and get your digital signature certificate or electronic ID.
New Employment App

"The Virtual Employment Office is made for you"
Virtual office open space
If you are not yet a user of the virtual office, in this section you will find useful tools to find a job or improve your employability.
More information on 91 078 34 54
Appointment

Request an appointment via the web at the employment office.
The Community of Madrid accompanies you on your way to employment
Training
The training offer Vocational Training for the Employment of Community of Madrid, aims to improve personal development and professional of working people (employed and unemployed), improving their employability and their promotion at work. Check the course finder to know all the training we offer you,
Self-employment and entrepreneurship
Here you will find content, information and services aimed at Self-Employed and Entrepreneurs.

Information and advice for freelancers and entrepreneurs
SMAC Space
The prior conciliation in the SMAC is imposed by the Regulatory Law of the Social Jurisdiction and seeks to reach an agreement between employers and workers in the face of labor claims in order to avoid litigation, always as a prerequisite to the judicial procedure.

Conciliation prior to claims of a labor nature
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Frequently Asked Questions
About the Virtual Office
1. What is the Virtual Office?
La Virtual office It is a platform for citizens to carry out their procedures with the public employment system of the Community of Madrid. The objective of the Virtual Office is to make available to citizens a series of online services and information, which complement the services offered in person at employment offices.
2. What is the difference between Public and Private Virtual Office?
The public virtual office is the portal that can be accessed without a username and password or any other type of authentication. The private virtual office is the private area in which you can carry out personal procedures that require a username and password or access with another authentication mechanism such as Cl @ ve, digital certificate or electronic ID
3. How can I access the Public Virtual Office?
Anyone can access the public virtual office from this link: https://www.comunidad.madrid/servicios/empleo/tu-oficina-virtual-empleo
4. How can I register in the Virtual Private Office?
To access the private virtual office you can use Cl @ ve, digital certificate or electronic DNI You can also use the username and password you had to access the old employment portal, but in this case you must access the old employment portal, check that the email address you have registered is correct and create a new password. You can do it at this link: https://gestiona. comunidad. madrid/empl_pub/run/j/MiPortal icm?accion=inicio
If you don't have any of the above and want to access, you can:
a) Contact your employment office and request access
b) Go into https://oficinavirtualempleo.comunidad.madrid/SignIn?ReturnUrl=%2FAc
cess%2F and register in the Virtual Office, if you are already registered as a job seeker. If you are not yet registered, request your registration as a job seeker.
5. I have received an email to change my password and access the virtual office. What's this?
If you had ever accessed online to renew your job application or carry out any procedure related to your situation as a job seeker, you will have received an email notifying you that the old portal, which you accessed, has been replaced by a new one with more services, the Virtual Office. Through this email you can set a new password to access.
6. If I am not a job seeker, what is the Virtual Office for?
If you are not currently a job seeker, but you have been previously, you will be able to consult your personal data and access services such as the Curriculum generator or the catalog of professions that you could dedicate yourself to and their occupational files.
In addition, you can access the Mediation, Arbitration and Conciliation Service, the SMAC. This is used to manage the ballot and request an appointment if you have a labor dispute.
7. What functionalities does the virtual office include?
In your virtual office you can carry out procedures related to your situation as a job seeker.
In the section My data You can consult your personal and professional information. You will be able to renew your request, make a duplicate of it, consult or modify your personal and employment data, create, modify your CV, consult your situation as a job seeker, and consult or modify your professional experience.
In the section my job search, in case you have carried out an occupational interview with your counselor, you can see the content of it and thus know your weak and strong points. You can also check the professions you could dedicate yourself to or the services we offer.
In the section My agenda, you will be able to consult all the activities in which you are registered in a calendar, where you will be able to organize your procedures with the office and the dates of the training workshops.
In the section My notifications You can consult notifications related to your situation as a job seeker.
In the section of Promotions You can search for offers and see the ones that are recommended to you.
Finally, in the section SMAC of the Virtual Office you can present a conciliation ballot in case you have a labor conflict, and request an appointment to celebrate the conciliation act.
Once identified in the Virtual Office
8. How can I change the password?
To change the password you have to go to the menu and click on the Settings tab. Here you will have to enter the current password and the new one.
9. What happens if I have forgotten the password? How can I request the recovery of my password?
To request password recovery you have to go to the link have you forgotten your password? Click here to retrieve it” available on the access page to the Virtual Private Office. From this page you must enter your email address to receive an email with a link, which you can access to include your new password.
10. What are notifications?
Notifications are notices about updates and changes in your procedures and procedures.
11. How can I modify my data?
To modify the data you need to log in using a digital certificate, Cl @ ve Electronic ID or another recognized by the Community of Madrid. The modification of data is carried out through the website of the State Public Employment Service. The data modification will take a few minutes to be reflected in the Virtual Office. Alternatively, you can go to your Employment Office and give the information you want to change.
12. How can I renew the request from my Virtual Office?
On the home page you will find a message indicating the time remaining for the renewal date of your request. Following this message there is a button that you can click to renew.
In addition, you can also access the renewal of your demand in the section My data, in the section "Demand renewal".
Once accessed to this section by any of the two methods mentioned, it is only required to enter the data of an identification document.
13. How do I consult my situation as a plaintiff from my Virtual Office?
On the home page you will find a button 'My situation as a job seeker', which will redirect you to the tab My data, to the 'My situation as a jobseeker' section. In this section you will find all the information about your employment data, such as the status of your registration as an applicant, your availability for employment, your preferences, your training and other information of interest.
14. How can I generate my resume from my Virtual Office?
On the home page you will find a button 'Generate my resume', which will redirect you to the tab My data, to the 'My resume' section.
Once inside this section, you will be able to generate your resume from a predefined template that you will go through.
Alternatively, you can also generate your CV in Europass format, although in this case you will not be able to modify the data of this CV.
15. Where can I consult the content of my orientation interview?
You can find it on the home page, by clicking on the button 'Content of my orientation interview' and on the button “Check your strengths and weaknesses” that you will find when you check your employment plan.
16. What aid do companies receive for my hiring? Where can I consult it?
There are a series of subsidies that companies can apply for by hiring people who meet a series of requirements.
By clicking on "Aid to companies for my hiring" you can consult a calculator that, based on a series of questions, informs you of what incentives a company can choose to hire you.
17. How can I check my notifications?
On the home page you will find a message indicating the pending notifications you have at that moment. This message is accompanied by a button that redirects to the notification section of the Virtual Office.
It is also possible to access by clicking on the tab My notifications.
18. How do I request a duplicate demand from my Virtual Office?
You can request a duplicate of your claim in two ways:
A button 'Request duplicate demand' will appear on the home screen.
You can also access by clicking on the tab My data in the 'Duplicate claim' section. When accessing, it is only necessary to enter the data of an identification document.
19. How can I request an appointment for a service?
To request an appointment for a service, access the "My agenda" section and click on "Request an appointment". Next, click on the service for which you want to make an appointment and you will see on the screen the availability of the advisors in your office for today, which you can change through the calendar button on the right of the screen.
The availability of counselors is marked with green rectangles and green rectangles with stripes. The former refer to face-to-face appointments and the latter to virtual appointments.
20. What differences are there between a virtual appointment and an in-person appointment?
A virtual appointment is one in which you receive the service through an electronic device (computer or tablet) through the Microsoft Teams application.
The face-to-face appointment will take place at an Employment Office.
21. If I have a virtual appointment scheduled, how do I connect?
To connect to your virtual appointment you need an electronic device (computer or tablet). From this you will access the notification you received in your Virtual Office account and click on the link it contains to connect to your virtual appointment.
For more information, access the confirmation email of your virtual appointment that was sent to your email, in it you will find the instructions to connect to your virtual appointment.
22. Where can I see the services offered by the Community of Madrid to job seekers?
From the "My job search" section you can access the "Services Catalogue" offered by the Community of Madrid to find work or start a business.
23. Can I send the documents requested by the Employment Office from the Virtual Office?
Yes, from the “My job application” section you can access “My documents” where you will find the option to send the documents that your Employment Office requires.
24. Can I obtain reports on my job demand from the Virtual Office?
Yes, from the "My job demand" section you can access "Personalized reports", where you will find the option to download the reports related to your job demand.
Other general questions
Source and more information this link.
25. What is Cl@ve?
It is a system to identify you electronically in relations with Public Administrations.
26. What is Cl@ve PIN?
It is a way of carrying out procedures online with a limited validity in time and that can be renewed whenever we need. This electronic identification system is based on the use of a password chosen by the user and a PIN communicated by SMS. To obtain the Cl @ ve PIN is required to previously register in the system.
27. What is Permanent Cl@ve?
It is an authentication system designed for people who need frequent access to the electronic services of the Administration. It is based on the use of a user code, your DNI or NIE, and a password that is established in the activation process and that should only be known by you. To access the activation process it is necessary that you have previously registered in the system.
To obtain the Cl @ ve Permanent, access the service offered by the General State Administration.
28. How can I obtain an Electronic Certificate?
You must contact an officially recognized certifying entity (qualified provider of trust services) so that it proceeds to issue you a natural or legal person certificate, as appropriate, or renew the existing one that has expired due to the expiration of the term of validity. to which he was attached. Each entity will have enabled the corresponding certifying mechanisms, as well as determined the conditions for obtaining the certificates, which will be available on their respective web pages.
We provide you with the link to the consultation service of officially recognized qualified trust electronic service providers.
29. What guarantees does the Electronic Certificate offer?
The Electronic Certificate guarantees:
- The authenticity of the people and entities involved in the exchange of information.
- Confidentiality: that only the sender and receiver see the information.
- The integrity of the information exchanged, ensuring that no manipulation occurs.
- Non-repudiation, which guarantees the certificate holder that no one other than him can generate a signature linked to his certificate and makes it impossible for him to deny ownership of the messages he has signed.
30. What is an Electronic Certificate for?
The Electronic Certificate is used to:
- Authenticate the identity of the user, electronically, before third parties.
- Sign electronically in a way that guarantees the integrity of the transmitted data and its origin.
- Encrypt data so that only the recipient of the document can access its content.
31. Can I have more than one Electronic Certificate in my browser?
Yes, you can have several certificates, but only one from each Certifying Entity.
32. Is there any way to take the certificate with me?
Each browser has a certificate export and import option that allows you to exchange the file containing the certificate. For greater security, when exporting, the browser will allow a password to be added to the file, so that only someone who knows the password can install and uninstall said certificate.
33. What does it mean to revoke a certificate?
To revoke a certificate is to annul its validity before the expiration date stated on it. The revocation can be requested by the user at any time, and especially when the holder believes that the security of his private key may have been compromised.
34. When entering with this option it tells me that the certificate is revoked. However my certificate is not expired. What should I do?
It is possibly due to a failure in the Server when it comes to recognizing the Certificate. It is recommended that you wait until the server is operational again by entering the web page again after a reasonable time has elapsed.
35. I have problems with the recognition of my Electronic Certificate.
If you are using Firefox it may not recognize the certificate. Use Internet Explorer.