Frequently asked questions cranes
Rights of users of the towing service. Claims and tips for hiring.
I hired a towing service and once it was finished I asked for an invoice, but they refused to give it to me. Do they have an obligation to give it to me?
It depends on whether the tow truck service was taken care of by your car insurance. In that case, service providers they are not required to give you an invoice.
When this is not the case, they must issue and deliver an invoice or supporting document for the service provided, which includes, among others, the identification data of both parties, the brand, model and license plate of the transported vehicle, the total amount to be paid, with a description of the operations carried out and the consumer's signature.