Frequently asked questions from employers and service providers

Issues raised by businessmen and service providers regarding their obligations to consumers and users.

FAQs

Where and how and can I request the claim forms?

At the Municipal Consumer Service Office (OMIC) where your business is located. If in your municipality there is no OMIC, you can also go to the Consumer Services in municipalities, or download and print the official model through the internet in Consumer Portal of the Community of Madrid. You can also request through the electronic administration of the Community of Madrid if you prefer to have them already printed.

Where and how can I submit my claims?

Yes it is a natural person, you can submit allegations and documentation through:

The electronic administration of the Community of Madrid, which requires an electronic signature certificate and for what you can use the form enabled to the effect
The face-to-face records of the different administrations.
Post offices or diplomatic representations.

Among the media cited the use of email is not found, Therefore, the arguments presented through this means, they cannot be understood validly presented.

If on the contrary it is legal person You can only communicate with public administrations through the electronic administration.

How can I join Consumer Arbitration?

Consumption

FAQs

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