
Senior Centers
Senior Centers
Centers aimed at promoting active aging and the prevention of dependency through coexistence, support for integration and the promotion of participation.
They are aimed at older people who live in their usual community environment and, for them, physical, intellectual, cultural, artistic, leisure and free time activities are organized, and information, guidance and advice on social services are offered.
Offer of activities, programs and services
Aimed at the practice of social skills, development of personal skills, cultural and craft hobbies, etc. They are taught by companies and older volunteers.
Organized within the framework of the centers themselves, they can deal either with topics of a specialized nature or with topics of current interest that add value to the elderly. They are organized at the initiative of the partners or the management through alliance with other institutions.
A series of leisure, coexistence, cultural, preventive and intergenerational physical activities are grouped together that are carried out on the centers' own initiative, financed by the AMAS and co-managed with the Governing Boards.
They are those conceived as dynamics of promotion and sociocultural animation that are designed for all the members of the 32 centers for the elderly.
These are annual activities that close the cycle of others, such as contests, championships or musical and artistic demonstrations, which include the work carried out. Meetings between the centers for the celebration of anniversaries or collective recognitions are also included.
Requirements and documentation necessary to be a member of a senior center

Programs and services
Programs to improve quality of life and prevention of dependency, with six lines or axes of action:
- Promotion of autonomous living and personal development
- Improvement of manual and craft skills
- Leisure and free time
- Health promotion and preventive physical activities
- artistic and cultural activities
- Intergenerational and volunteer meeting
Specialized information program on social services: guidance, technical support and information on access to resources and social benefits for the elderly.
Complementary Services:
- Cafeteria - dining room.
- Chiropody.
- Barber Shop.
- Reception, control of members and visits and General Information.
- Daily Press.
- Library and reading room.
- Table games and billiards.
- TV
Continuous improvement in care
The services provided by the Madrid Agency for Social Care through the network of centers for the elderly are managed in accordance with high quality standards and in constant search for continuous improvement. They work proactively to promote autonomy, active ageing, personal development and social integration, oriented towards the person and with the commitment to safeguard the dignity of all members.
The Madrid Social Care Agency has a transversal quality management system which includes the Complaints and Suggestions Management Processes in relation to the services provided, the Solution of Findings from Inspections and the Solution of Findings from Analysis Evaluations and Control of Critical Points, certified in accordance with the criteria of the UNE-EN ISO 9001:2015 standard by ACCM.
Likewise, centers for the elderly have a specific quality management system in accordance with the requirements of UNE-EN ISO 9001:2015, for the activities carried out in them, certified by ACCM.
Network of senior centers
Participation and representation of partners
1. General Assembly of Members: made up of all the partners of the center.
2. Governing Board: formed by President, Vice President, Secretary and Members, representatives of the partners elected through an electoral process.
3. Participation Commissions: body through which the voluntary and disinterested participation of the partners in the activities of the center is articulated. It can be permanent or created for a singular event.
Specific regulations

Rules of organization and operation
Order 210/1998, of February 16

Internal Regulations
Agreement of the Administrative Council of the Regional Social Welfare Service of November 28, 2001