Attention to social needs arising from the Covid-19 pandemic

What should I do if I need help of a social nature?

First: Seek help from family and neighbors.

Seek help from your neighbors or relatives, respecting in any case the minimum safety distance with third parties, as well as the rest of the general preventive measures. You can consult them in more detail at the following link:

New Coronavirus. Covid-19

Second: contact the Municipal Social Services

Get in touch with the indispensable and necessary Municipal Social Services corresponding to your place of residence.

You can find information on how to contact the Social Services corresponding to your municipality.

Primary Social Care Directory

The Immigrant Participation and Integration Centers (CEPI's) of the Community of Madrid offer social guidance, information on resources and services, legal, labor and psychological guidance.

You can find information about the nearest center and how to contact it at the following link:

cepis

You can also contact social entities that provide social care in their locality or municipality by phone or email.

You will find information at the following link:

OPEN ATTENTION POINTS SPANISH RED CROSS COMMUNITY OF MADRID

Caritas

Third: You are reminded that if it is a special case:

If you need Social Assistance, contact 900 444 555

.

Gender Violence

Related to Gender Violence contact him 016. An email has been enabled 016-online@mscbs.es and two immediate psychological support telephone numbers: 682916136 and 682508507.

Psychological attention

if you need Psychological attention call to 900.124.365, to contact the service that the Ministry of Health has made available for these cases.

Health information about the coronavirus. Self appraisal

if i needed health information about the coronavirus you can call 900.102.112. You can also assess your health and receive instructions and recommendations on COVID-19 with the Official Application of the Community of Madrid, by accessing the website https://coronavirus.comunidad.madrid/ or by downloading the official application of the Madrid Community on your mobile device.

Emergency

And finally, if it were a case of Emergency, whether social, health or of any other nature, call directly to 112. Remember that this is only the last option, since this telephone number should not be collapsed so that emergencies in our region can continue to be attended quickly.

child sexual abuse

Telephone Intervention Center specialized in child sexual abuse (CIASI): 675 99 19 88 The hours will be from 9:00 a.m. to 15:00 p.m. from Monday to Friday (holidays and weekends not included), outside these hours, people Interested parties will have contact via email at the following address: ciasi@madrid.org