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  • The Community of Madrid has undertaken to make its website accessible in accordance with the Royal Decree 1112/2018, of September 7, on accessibility of websites and applications for mobile devices of the public sector (hereinafter, Royal Decree 1112/2018, of September 7) that transposes Directive (EU) 2016/2102, of the European Parliament and of the Council, of 26 October 2016.

    The Community of Madrid is committed to providing non-exclusive web tools to citizens that maintain the greatest possible accessibility and guarantee universal access to information.

    The contents published on this portal must be able to be consulted and used regardless of any type of personal circumstance (people with disabilities, functional diversity, elderly people) or limitations derived from the environment or the context of use (device, connection speed, conditions environmental). The design interface must adapt to people and not the other way around. The contents must be able to be presented perfectly by browsers on multiple devices or any other type of assistance tool

    This accessibility statement applies to the website


    Compliance Status

    After the self-assessment carried out by the Agency for the Digital Administration of the Community of Madrid, it is determined that this website is partially compliant with Royal Decree 1112/2018, of September 7, due to the lack of conformity of the aspects indicated below.


    Content not accessible

    • Links whose text is not meaningful
    • Links whose text is too long and therefore not very significant.
    • Consecutive headers of the same level with no content between them
    • Jump in header levels
    • Simulation of unordered lists by using special characters instead of using list items
    • Empty headers, with no text inside.
    • Alternative texts too long.


    Preparation of this accessibility statement

    This statement was prepared in September 2021. 

    The method used to prepare the declaration has been a self-assessment carried out by the body itself.

    Statement last revised: January 2023

    From that date, daily partial reviews of the new or modified web content are carried out, both of the templates and of the final published pages and documents, in order to ensure compliance with the accessibility requirements of the UNE-EN 301549 Standard. :2019, considering the exceptions of Royal Decree 1112/2018, of September 7.

    Additionally, this website is reviewed by the Web Accessibility Observatory (OAW), the last review having been carried out in January 2022.


    Comments and contact information

    You can make communications about accessibility requirements (article 10.2.a) of Royal Decree 1112/2018, of September 7) such as:

    • Report any possible breach by this website.
    • Convey other content access difficulties.
    • Formulate any other query or suggestion for improvement regarding the accessibility of the website.

    Through the following ways:

    The communications will be received and processed by the General Sub-directorate responsible for Electronic Administration, as the unit responsible for the accessibility of the portals of the Community of Madrid.

    You can also request in accessible format information that does not meet the accessibility requirements either because it is excluded or because it is exempt due to disproportionate burden: Request for accessible information or complaints about accessibility of websites and applications for mobile devices

    Or file a complaint for non-compliance with accessibility requirements. Complaint about accessibility requirements for websites and applications for mobile devices

    Through this procedure you can initiate a claim to know and oppose the reasons for the rejection of a request for accessible information or complaint, urge the adoption of the appropriate measures in the event of not agreeing with the decision adopted, or expose the reasons why it is considered that the response does not meet the required requirements.


    Technical characteristics

    Among others, the following measures are adopted to facilitate accessibility:

    • The language used, the structure of the content and the context information are simple and coherent and easily understood by people
    • Using (X)HTML code to create standard documents. The content is marked with labels, providing context information and allowing the user to differentiate headings, sections, paragraphs, lists, etc.
    • The positioning of the contents is done through the use of CSS cascading style sheets. These standard premises adequately mark and allow the separation of the structure and the presentation of the contents. With this procedure, it is possible to guarantee compatibility for different browsers and devices, allowing the use of navigation assistance technologies such as screen readers for people with visual disabilities.
    • A readable font size has been used. It has been verified that the texts have sufficient contrast with respect to the background colors. The font size and the selected color tones can be modified with the tools that each browser uses for it. Font sizes have been defined with relative units.
    • The images, except those that are decorative, have an alternative description. The images have mandatory alternative text in such a way that an alternative is offered to those people who do not access the graphic content.
    • Functional alternatives for those users who have Javascript disabled. The javascript effects, ajax, etc. they do not hide information or block access to those who use browsers that do not support these technologies.
    • The use of pop-up windows is avoided.
    • The use of motion graphics and flashes is avoided and, in situations in which their use is essential, it is provided with the necessary functionalities to be able to stop the movement.
    • The use of color as the only element to give content meaning is avoided.
    • Color tones that have been previously validated are used in the contrast algorithms between text and background color for WCAG2.
    • Links with Title. Links provide details of the hyperlink destination. Navigation should be easy. Links must be informative and must deliver exactly the information users expect.
    • Forms have attributes that facilitate accessibility.
    • A content manager (Drupal) is used that helps maintain the accessibility of the content over time.


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