Citizen Atention service

Oficina de Registro de la Agencia para la Administración Digital de la Comunidad de Madrid

Address:

C / Embajadores, 181

Madrid

Office of Citizen

Address:

C/ Gran Via, 3

Madrid

Building of the General Directorate of Local Administration in Calle Alcalá Galiano, 4

Auxiliary Registry Office of the General Directorate of Territorial Rebalancing

Address:

C/ Alcalá Galiano, 4

Madrid

The counselor Miguel Ángel García Martín during a visit to the headquarters of 012

The Community of Madrid increases by more than 30% the number of queries handled by the public service 012 in the first six months of the year

28/08/2023.

The Community of Madrid has responded to 3,8 million queries made in the first half of this year through the public service 012 for Citizen Information and Attention, with a...

The Community of Madrid will keep the Mobile Citizen Service Offices active this summer

06/07/2023.

The Community of Madrid will maintain active during the months of July, August and September, and with the usual frequency, the Mobile Citizen Service Offices so that the people of Madrid can,...

The director Enrique López during the presentation of the balance sheet

The Community of Madrid resolved 5 million queries in its free citizen service 012 last year

13/01/2023.

The Community of Madrid has presented today the balance of the actions of the free public Citizen Attention Service 012 throughout 2022. In total, 5 million...

The Community launches a new project for digital transformation in the Administration of Justice to streamline care and service to citizens

12/04/2023.

The Community of Madrid launches Change Management, a project for the integral digital transformation of the employees of the Administration of Justice with the aim that the people of Madrid have...

The counselor visiting the mobile office

The Community of Madrid launches the Mobile Office Service that facilitates administrative procedures for citizens

30/03/2023.

The Community of Madrid has launched a Mobile Citizen Service Office so that they can carry out administrative procedures or request information they need on their own...